As part of our Employee Testimonial Series at Micura Services Limited, we sat down with Mr. Sam Uwaeme, our dedicated Terminal Operations Manager for APM Terminals. In this interview, he shared insights into his responsibilities, the challenges he faces, and how working with Micura Services has shaped his career.
Mr. Sam began by describing his day-to-day duties as Terminal Operations Manager. His key responsibility is overseeing the coordination of manpower and terminal activities to ensure operations run efficiently and on time. As he explained, “We make sure that manpower is always available at the right time, and we provide real-time feedback for monitoring and advising on operations.” This proactive approach helps the team maintain ISO standards, which are essential for operational excellence.
Challenges in Terminal Operations
Managing a large terminal comes with its share of challenges, and Mr. Sam was candid about them. One of the primary hurdles is managing personnel effectively. He highlighted that keeping manpower motivated and ensuring they adhere to operational standards is a continuous effort. To tackle these challenges, Mr. Sam’s team uses a mix of engagement strategies, sanctions for poor performance, and rewards for exceptional effort. This blend helps maintain a high-performance culture within the terminal operations team.
Mr. Sam emphasized the importance of several key skills for effectively managing terminal operations. These include:
- Effective Communication: Crucial for ensuring that operations run smoothly across all teams.
- Compliance Management: Ensuring that all activities meet regulatory and company standards.
- Problem-Solving: A necessary skill to address any unexpected issues that arise during operations.
- People Management: Essential for handling personnel and ensuring a motivated workforce.
Career Impact at Micura Services Limited
When asked how working at Micura Services Limited has impacted his career, Mr. Sam spoke about the tremendous growth he’s experienced since joining the company in 2017. “My experience has been awesome,” he shared, explaining how the various opportunities at Micura have expanded his knowledge in terminal operations and strengthened his teamwork capabilities. He credited the management for fostering a supportive environment that encourages communication and collaboration.
Mr. Sam’s passion for his role was evident throughout the interview. He spoke about the challenges he enjoys tackling every day and the sense of accomplishment that comes from solving complex problems. “What motivates me is the genuine passion for what we are doing and the commitment to deliver,” he said. Mr. Sam also acknowledged the unwavering support from management, which drives him to give his best every day.
Final Thoughts
Mr. Sam concluded the interview by sharing his hopes for the future of Micura Services Limited. He expressed his desire to continue adding value to the company and ensuring that it grows not just in Nigeria, but across West Africa. “We’re working towards becoming the best stevedoring company in the region,” he added confidently, signaling his commitment to Micura’s long-term success.
Mr. Sam Uwaeme’s insights give us a deeper understanding of the complexities of terminal operations and the importance of strong teamwork and communication. His dedication to his role and passion for solving problems reflect the values that Micura Services Limited stands for, which are efficiency, professionalism, and a commitment to excellence.
We thank Mr. Sam for his valuable contributions and look forward to hearing more success stories from our incredible team in future editions of our #EmployeeTestimonialSeries.
Click HERE to watch the full interview. Thank you.